Ben Line Agencies Philippines, Inc., recognizes its responsibilities under Republic Act No. 10173, also known as the Data Privacy Act of 2012, and respects our customers’ fundamental right to privacy. 

Ben Line Agencies Philippines, Inc . is committed to the protection of the personal information of our clients. As you use our services and share information with us, we want to be clear on how we are using your information and the ways in which we protect your privacy. 

THE PERSONAL DATA WE COLLECT FROM YOU

We collect, use, store and transfer different kinds of personal data about you to enable us to:

· to improve and develop our services

· to give you information on vessel arrivals

· to help us monitor and improve the services we provide

How we may share your personal data

We will never share, rent or sell your personal information to third parties outside of Ben Line Agencies Philippines, Inc. except in special circumstances where you may have given your specific consent for, and as noted in this policy. 

In some instances, we may be required to disclose your personal information to our agents, subsidiaries, affiliates, partners and other third party agencies as part of our regular business operations and for the provision of our products and services.  This means we might share your information with:  

Our partner companies, organizations, or agencies including their sub-contractors or prospective business partners that act as our service providers, contractors, professional advisers who help us provide our products and services.  For example:  our couriers for bill delivery and our customer contact centers for our pre- and post-sales hotline operations;

· Subsidiaries, and Affiliates;

· Subject to applicable laws and regulations, law enforcement and government agencies; and   

· Other companies whom you have also given consent to share your information.  

Personal Data we get from you

· Name

· Address

· Email

· Contact Number/s 

Personal Data we get from you

· Name

· Address

· Email

· Contact Number/s                                    

How we protect your personal information 

The integrity, confidentiality and security of your information are important to us. That’s why we strictly enforce our Privacy Policy and have implemented technical, organizational and physical security measures that are designed to protect your information from destruction, unauthorized access, alteration, disclosure, fraudulent misuse and/or any other unlawful processing, as well as other natural and human dangers. 

We also put in effect safeguards such as: 

· We keep and protect your information using a secured server behind a firewall, encryption and security controls;

· We keep your information only for as long as necessary for the fulfillment of the purposes for which the information was obtained or for the establishment, exercise or defense of legal claims, or for legitimate business purposes, or as provided by law;

· We restrict access to your information only to qualified and authorized personnel who handle your information with strict confidentiality.

· We undergo regular audit and rigorous testing of our infrastructure’s security protocols to ensure your data is always protected;

· We promptly notify you and the National Privacy Commission, when sensitive personal information that may, under the circumstances, be used to enable identity fraud are reasonably believed to have been acquired by an unauthorized person;

· We let you update your information securely to keep our records accurate. 

· Ben Line Agencies Philippines, Inc., will not collect, use, or disclose your personal information for any purpose other than those identified in this Commitment, your Service Agreement or our Terms of Service, and any other purpose that you may have given your consent for. 

· For greater clarity, unless you provide specific consent, we will not: 

· Share your personal information with or sell it to our business partners and third-party service providers; or

· Use your personal information to enable third-party targeted advertisements.  

CHANGES TO THE POLICY

From time to time, Ben Line Agencies Philippines, Inc.,  may update the Policy, as necessary, and will post the revised policy on this site. If we make material changes to the Policy that expand our rights to collect and/or use your Personal Information, we will notify you through the Site. 

YOUR LEGAL RIGHTS

 You have lots of legal rights relating to your personal data, including the right to object to processing of your personal data, to withdraw consent and refuse retention of your data and at such period your information will either be destroyed or anonymized. Remember, we’ve tried to make it easy for you to stop direct marketing messages – you can always do this via our preference centre, by clicking on an unsubscribe link in any of our emails or contacting Ben Line Agencies via email, phone or mail. 

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. You can contact our DPO by emailing us at dpo@benline.com.ph.  –